“Dear Don:

Beth and I would like to thank you, Lou, Greg and all the people at TCI for the wonderful job you did on our renovation. As you know, Beth and I have been around the block when it comes to renovations.

From our point of view, trust and flexibility are critical in this sort of project, two virtues that are often at a premium when so much is at stake. We found just those qualities at TCI.

You have a stellar reputation around the Valley and now we know why. You gave us the organization a large company can provide, with the personalized service that one usually finds only in a small contractor. We were amazed that in a job this size, you were able to hit all our timeframes.

Greg was so meticulous that when I presented him with a small checklist he said, “that’s yours, here’s mine” and pulled out a list that was four times as long as mine. The point was, it wasn’t enough to make this amateur happy, but to do the job right.

Bottom line, we love the house and it was a pleasure working with all of you.”

— Alan and Beth, Northampton